FRED Laptop Program (FLP)

The FRED laptop program:

• provides students with a compatible and fully supported device for their academic career
• provides students with an option to spread the cost of the laptop over four semesters
• provides for a computing environment for instruction
• is convenient, flexible, and fast laptop support options for students facilitate onsite
• helps create an easy transition to remote learning 

FRED Laptop Program Pricing

**All prices included sales tax, 4-year warranty, and finance cost. **

**SUNY Fredonia Billing Procedures and Payment Requirements apply.** 

1. What is the FRED Laptop Program (FLP)?

Through the FRED Laptop Program (FLP), Fredonia has partnered with computer companies to fully support students' computing needs. People in the program will receive laptops pre-configured for Fredonia, as well as warranties, and on-campus support services.  All Fredonia students will have the option to participate in the program.

2. What are the FLP goals?

Provide every student with a high quality Windows or Macintosh laptop that meets their computing needs throughout their academic career.

• Accessibility and Flexibility - laptops will provide a higher degree of access to digital content. Also, students will gain more flexibility to participate in digital learning
• Support - laptops will be fully supported through the ITS Service Center via warranty programs
• Compatibility - laptops will be compatible with existing University electronic systems and services
• Durability - laptop options provided to students will be chosen based on expected life-cycle and durability features

3. What are the FLP benefits?

The benefits of the FLP include the following:

• provides students with a compatible and fully supported device for their academic career
• provides students with the affordable option to spread the cost of the laptop over four semesters (2 years)
• provides for a standardized and predictable computing environment for instruction
• convenient, flexible, and fast laptop support options for students facilitated onsite
• easy transition to the remote learning environment

4. How are laptop options chosen for the FLP?

The Student Computing Sub-Committee of the Information Technology Advisory Board addresses needs for student laptops offered. Input from students, faculty, and ITS is considered.

5. What will the program recipients receive in the FLP?

• A laptop well suited for the Fredonia experience
• Four-year warranty with accidental damage protection
• On-campus help desk support
• On-campus hardware repair services
• Free loaner laptops during repairs and service

6. Who will be eligible to participate in the FLP?

All Fredonia students are eligible to participate in FLP. 

7. When is the deadline for students to participate in the FLP?

Students may participate in the FLP or change the original order by June 27th.

8. When will students be able to participate in the FLP?

All Fredonia students will be able to participate in the FLP beginning in the spring. Laptops will be given out before the beginning of the Fall semester (typically late August). 

9. What laptop options will be available through the FLP?

The FLP will offer a moderately and advanced spec’d laptop from Dell, Apple, Lenovo and Microsoft.

10. How do I participate in the Program?

Students may participate by logging into YourConnection. Then go to the FRED Laptop page to select their laptop for ordering. Finally, agree to the lease-to-own terms and conditions. 

11. What laptop is preferred for my Major?

Please review the Student Technology Recommendations and Resources.

12. What standardized software will come with the FLP laptops?

Each laptop will be equipped with the latest Microsoft or Macintosh operating system. Office 365 is available for download by all currently enrolled students. Students may obtain assistance from the ITS Service Center located in Thompson Hall. They can call at 716-673-3407 or send an email.

13. When does the student own the laptop?

The student is actually leasing the laptop via a lease-to-own program. The student will own the device when the last payment is received and with all applicable taxes. Students are billed in four installments over four semesters. If a student leaves school or takes a semester off, they have two options. They can either return the computer or pay the balance (plus taxes) still owed on the system. Students can choose to pay for the laptop in full for their first semester. If done, they would receive a discount. SUNY Fredonia Billing Procedures and Payment Requirements apply.

14. What if the laptop gets damaged or stolen?

The ITS Service Center is equipped with an in-house warranty and repair shop. The shop can perform work on all FLP laptops issued to students. These repairs will be made whether they are covered by the warranty or not. If an FLP laptop gets stolen, students will need to work with the University Police department to address the incident. Students are still responsible for the bill for the laptop if it lost or stolen.

15. Why is the program operated in this manner?

Students sign a Student Agreement, which allows them the use of the computer until it is paid in full. Repairs to these laptops can be hundreds of dollars. If the problem is considered a warranty item, the student pays only applicable deductibles.

16. Does the FLP offer a “loaner system” for students?

Yes. When an FLP laptop is getting repairs, the student is able to receive a loaner laptop. 

17. When can a student upgrade their laptop?

Students may, at no time, upgrade the hardware on the laptops. They can only do so when the laptop bill is paid in full and they acquire ownership of the laptop. 

18. Is the student permitted to take their laptop with them on college breaks

Students are allowed to take their laptops over breaks if they are registered for the next semester. If they have not paid in full or returned to SUNY Fredonia, they will be charged for the balance due. SUNY Fredonia Billing Procedures and Payment Requirements apply.

19. What do I do if I'm not returning to campus?

If a student left the campus and still owes money for the laptop, they have two options. They can either pay off the laptop in full or return it. If a student returns the laptop, it must be returned to the ITS Service Center. Students will not be given a credit for the laptop if their turn it into the University. Students may mail their laptop via certified mail to the ITS Service Center using the following address:

ITS Service Center
2nd Floor Thompson Hall 
SUNY Fredonia
280 Central Ave
Fredonia, NY 14063

If you leave campus without purchasing the laptop, charges and holds will be placed on your student records. SUNY Fredonia Billing Procedures and Payment Requirements apply. 

20. Can I use my financial aid to purchase a laptop?

Yes, but you will need to apply for additional funding to cover the cost of the laptop.

The Financial Aid Office will be notified that you have signed up for the single payment purchase option.  The Financial Aid Office will increase your budget by the cost of the laptop.  At that time the student can choose to borrow a Parent PLUS loan or Private loan to cover the cost of the computer.

The ITS Service Center provides comprehensive warranty support for the FRED Laptop Program (FLP). Each laptop is equipped with a premium 4-year warranty including accident protection. Please review the following vendor warranty programs:

• Apple 4-Year AppleCare+ warranty
• Dell 4-Year (w/ accidental) warranty
• Lenovo 4-year (w/ accidental) warranty
• Microsoft 4-year Complete warranty

FLP Loaner Program

When a laptop is getting repairs, the student is able to receive a loaner laptop. Students will be required to sign an FLP Loaner Program Agreement. This is to ensure that the laptop is returned to the campus.

ITS Service Center

Thompson Hall W203
716-673-3407
Tracker@fredonia.edu
www.fredonia.edu/its/

All students who want to be in the FRED Laptop program must agree to the following terms and conditions:

1. I do not own the equipment until I have made the final laptop payment in accordance with the
payment plan I agreed to with the FSA; I only have a "license" to use it;

2. The term of this agreement shall be from the date of issuance and my acceptance of the
equipment, until the termination date as hereinafter defined. For the purposes of this agreement,
the termination date shall be the date of the day prior to my graduation, the date I no longer
attend State University of New York at Fredonia (“SUNY Fredonia”) for any reason other than
graduation, or the date that the equipment is paid for in full or returned to FSA in accordance
with any return policy or instructions given to me;
 

3. If I fail to return or pay for the equipment in full and in accordance with the payment plan I
agreed to by the termination date, I understand that I may be subject to the State University of
New York (SUNY) collection policies in accordance with New York State Finance Law Section
18. I also understand that I may face civil liability, and I will be assessed the full replacement
cost of the equipment, collection fees, and late fees. Upon returning the equipment I am
required to have all equipment in good working condition. Returning of equipment after the
termination date does not remove the financial obligation of the contract. If I return the
equipment before the termination date, I am still responsible for all contract payments incurred
up to the return date.
 

4. Throughout the term of this agreement, I shall use the equipment in accordance with my
agreement with FSA and any applicable SUNY Fredonia policies for appropriate use of
equipment and resources. No right, title or interest in the equipment shall pass to me until the
financial obligations under the contract have been paid in full. The equipment is for my sole use
and may not be lent to or left in the custody of other persons. Likewise, it may not be sold or
otherwise pledged or transferred;
 

5. I understand that all repairs and upgrades (hardware/software) must be made by an
authorized warranty provider. Limited technical support will be available through the SUNY
Fredonia ITS Service Center. I understand that no user repairs or outside third-party services or
repairs are authorized or permitted. I will not perform any hardware upgrades, until the
equipment is paid in full and ownership has been transferred to me. I shall not disassemble the
equipment for any reason nor will I allow anyone else to do so. I understand I will be liable for all
alterations, additions, and any changes made to the equipment not performed by an authorized
warranty provider. I understand that my laptop has four years of limited warranty support
through the manufacturer and may include a deductible for certain repairs;
 

6. I understand that any incidence of theft of the equipment must be immediately reported to
the police jurisdiction where the theft occurred and FSA. FSA must be provided a copy of the
theft report, no later than 24 hours after the theft is discovered. I also understand that I will be
financially responsible for any remaining balance due on the laptop in the event of theft or loss;
 

7. I assume and shall bear the risk of loss, damage, theft or destruction, partial or complete, of
the equipment, except normal wear and tear, from and after the date of delivery to me until the
equipment is returned to FSA as instructed or the equipment is paid off in full. I assume and
shall bear the risk of any loss or damage arising from my use of the equipment, hardware,
software or peripherals including, but not limited to, malware, identity theft, security breaches or
loss of data. I agree to indemnify and hold FSA harmless from and against any third-party
claims arising from my use of the equipment in a manner that violates this agreement, SUNY
Fredonia policy, or applicable law including but not limited to failure to comply with any
applicable software license agreements. ALL EQUIPMENT AND SOFTWARE IS PROVIDED
“AS-IS”. FSA DISCLAIMS ANY AND ALL WARRANTIES WHATSOEVER WITH RESPECT TO
THE EQUIPMENT AND SOFTWARE PROVIDED INCLUDING BUT NOT LIMITED TO
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

All students are eligible to participate in the FRED Laptop Program.