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Management

CIO, Directors, Managers, and Officers make sure the plan and vision are known, discussed, and done on time. They also share info, make and adopt policies, and run the budgets. They also create ways to grow their teams, change a service for the better, and manage projects.

Support Services

The ITS staff helps students, teachers, and staff with their computer needs. They do things like fixing problems, keeping data and systems in good shape, and making sure everything is working. They also check logs, make backups of info, and run programs and setting up new computers. They make sure computer labs and classrooms are ready for students and teachers. They also provide service to help everyone using the computers.

Research & Development

This is about meeting needs, like update software, and follow the project's goals and rules. It aims to create a secure and lasting framework and provides docs to support teams.

ITS Organizational Chart

  • Information Technology Services Chief Informational Officer - Michel Kouadio
    • Administrative Assistant 1 - Angela Proper
    • Ben Hartung - Chief Information Security Administrator
      • Idalia Torres - Sr Cyber Security Administrator
      • Kevin Bom - Manager - Systems and Research Computing
      • Scott Grien - Systems Administrator
      • Matthew Wilson - Senior Systems Administrator
    • Joe Baxter - Director, IT Services Delivery and Networking
      • Alex Moon - Networking and VOIP Infrastructure Specialist
      • JJ Nocek - Networking Support Specialist
      • TBD - Networking/Services Delivery Technician
      • Mark Mackey - Manager, IT Service Delivery
        • Nicholas Nowakowski - Client Support Analyst
        • Vacant - Client Support Technician
        • Jesse Blum - Client Support Technician
        • Edward Blue - Client Support Technician
    • T. John McCune - Director, Academic Technology and Innovation, and Electronic Information Technology Accessibility Officer
      • Chris Taverna - Emerging Technology Specialist
      • Daniel LaGrow - Emerging Technology Technician
      • Student Workers - TBD
    • Kevin Lane - Director, Digital Transformation and E-Learning Technology
      • Gary Vandevelde - Digitization and E-Learning Technologist
      • TBD - Web and E-Learning Developer
      • Student Workers - TBD
    • Teresa Dodge - Manager, Student Information Systems
      • Charles Reed - Lead Computational Data Analyst
      • Michael Sek - Lead Analyst Enterprise Resource Planning
      • TBD - Application Support Technician

ITS Service Center

  • W203 Thompson Hall State University of New York at Fredonia Fredonia, NY 14063